ALL POLICIES ARE IRONCLAD.  THERE ARE NO EXCEPTIONS.

RETURNS &EXCHANGES

I DO NOT accept returns or exchanges.

This is because of the nature of these items as they are made to order.

 

DEPOISTS

50% is required prior to starting the project and is used for the cost of yarn.  THIS IS NON-REFUNDABLE. 

When the project is completed the additional 50% and shipping fee (if it applies) is required prior to mailing

 

QUESTIONS

Please contact me if you have any problems with your order.